Norsknet Gateway is an online application providing customers with real-time information on the entire delivery cycle of consignments.
The aim of the Gateway project was to consolidate several existing applications into a single interface with a common theme to streamline the delivery cycle. The interface was designed with a dual purpose in mind, as both an external customer interface and an internal customer services interface. Different elements and options are presented to the user depending on access permissions set at login.
In covering the delivery cycle, Gateway enables a user to search for and book flights, manifest a shipment with automatic label creation, track the process of shipments and also includes various tools to aid the customer. Each aspect of Gateway can be used independently or they can be used together in a step by step process.
IdeaBox were responsible for the design of the new interface and delivered a set of HTML and CSS templates for the site.